User Role is not been saved in MembershipPlugin

Replies: 3

Subject: Issue with Membership Plugin: User Role Selection Not Saving

Dear [Plugin Support Team/Developer],

I hope this message finds you well.

I am writing to bring to your attention an issue I am experiencing with the Membership Plugin. Whenever a user role is selected on the frontend, it is not being saved in the WordPress backend under the Users section.

Here are the details of the issue:

• Plugin Version: 3.4.9.5
• WordPress Version: 6.5.4
• Steps to Reproduce:
  1. Navigate to the user registration or profile update page on the frontend.
  2. Select a user role from the available options.
  3. Submit the form.
  4. Check the Users section in the WordPress backend.
• Expected Behavior: The selected user role should be saved and reflected in the backend.
• Actual Behavior: The user role selection is not being saved in the backend.

This issue is affecting the user management functionality of my website, and I would appreciate any assistance you can provide to resolve it. Please let me know if you need any additional information or access to my WordPress site to troubleshoot the problem.

Thank you for your prompt attention to this matter. I look forward to your response.

Please check the Screenshot below

https://oec.d-designstudios.com/wp-content/uploads/2024/06/796bbb64-533f-431d-98bc-60a5f5e9676d.jpg

https://oec.d-designstudios.com/wp-content/uploads/2024/06/728f52e0-97ac-4dfc-b20d-0fa1b3984cc1.jpg

https://oec.d-designstudios.com/wp-content/uploads/2024/06/61c63a64-3dd7-4da0-87f3-5c9c0bcbd9f6.jpg

• This topic was modified 1 month, 2 weeks ago by karthik471.