Password Reset Problems

Replies: 0

Version 3.5.2

STEP 1. Confirm Login works

STEP 2. Log out

STEP 3. Click here to reset

STEP 4. Enter Username

STEP 5. Click Reset Password

Message:
Password successfully reset!

An email containing a new password has been sent to the email address on file for your account.

NOTE: No password is actually sent. This message should say what now??

STEP 6. Click link with reset-password/?a=set_password_from_key&key=qoz6pEMzRuZPPWVROrXY&login=ChrisTestUser

STEP 7. New Password shows hidden in top field asking to confirm new password but since I don't know what it is, I enter a new password into each field and click Update Password

Seems to accept it and tells me to login.

STEP 8. Cannot log in, says password is incorrect.

Error: The password you entered for the username ChrisTestUser is incorrect. Lost your password?

NOTE: Old password still works to it was not reset.

• This topic was modified 22 hours, 31 minutes ago by EnvisionDesign.
• This topic was modified 22 hours, 23 minutes ago by EnvisionDesign.
• This topic was modified 22 hours, 15 minutes ago by EnvisionDesign.